Featured Report: Health Insurers Tap Social Media To Boost Customer Service

Health Insurers Tap Social Media To Boost Customer Service

iHealthBeat Aug,08,2013 by:+Staff Health insurance companies increasingly are using social media -- such as Twitter -- to boost their customer service efforts and promote their brand, Kaiser Health News reports. According to KHN, social media accounts can help insurers manage their brands and conduct damage control for complaints posted on public social media platforms. Insurers have created accounts -- often separate from the company's larger social media accounts -- to focus on sharing health care news or marketing. Read More

IDC issues mobility maturity model for healthcare organizations

FierceMobileHealthcare Aug,05,2013 by:+Greg Slabodkin A new report from IDC Health Insights provides a framework of stages, critical measures, outcomes, and actions required for healthcare organizations to "effectively advance along the successive stages of mobility competency toward a culture of mobile engagement." "With the opportunity to unlock the value of mobility comes the need to navigate technology alternatives, reengineer business processes, and ensure the availability of appropriately skilled staff and effective mobile platform and mobile app deployment and management," states the report, Business Strategy: A Maturity Model for Mobile in Healthcare Read More

Insurers pressed to send patient coverage information to providers

Insurers pressed to send patient coverage information to providers

ModernHealthcare.com Aug,08,2013 by:Joseph Conn Health insurers face a new requirement to rapidly communicate electronically with healthcare providers whether a patient has insurance coverage, plus what his or her co-payment split will be for a given visit or procedure, and how much that patient will have to pay under his or her deductibles and out-of-pocket limits. Read More

EHR Incentive Program Healthcare Professionals Did You Know? Non-hospital-based physicians and other eligible professionals can obtain incentive payments of as much as $44,000 under Medicare or $63,750 under Medicaid. Under both Medicare and Medicaid, eligible hospitals may receive millions of dollars for implementing and meaningfully using certified EHR technology. About two-thirds (65 percent) of hospitals and 32 percent of office-based physicians plan to enroll in meaningful use programs by the end of 2012 in order to receive the maximum incentives, according to survey results announced Thursday morning. Fewer federal dollars will be available to hospitals and doctors that wait to adopt EHR technology, and failure to meaningfully use EHRs starting in 2015 will result in Medicare penalties. Watch this video about how to register for the EHR Incentive program. EHR Incentive Program Registration Do you need help with HIPAA and HITECH? Then download and Read our HIPAA Guide for for Doctors and Small Clinics that contains HIPAA security regulations and check lists that you can use to start your EMR network.

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